Data Deletion

You have the right to request deletion of your Playcut account and all associated personal data. This page describes how to do that.

What Gets Deleted

• Your account profile (name, email, profile photo)
• All workspaces you own (including folders, brand kits, AI actors)
• All generations, prompts, and reference inputs
• Billing history (subject to legal retention requirements)
• Usage logs tied to your account

What May Be Retained

• Anonymized aggregate analytics
• Records required by law (tax, billing) for the legally required retention period
• Backups for up to 30 days, after which they are overwritten

How to Request Deletion

Option 1 — In the App

Sign in at app.playcut.ai, go to Settings → Account → Delete Account. Confirm with your email. Deletion is processed within 7 days.

Option 2 — Email Request

Email contact@playcut.ai from the email address associated with your Playcut account. Include "Data Deletion Request" in the subject line.

Timeline

We process valid deletion requests within 30 days, typically within 7. Confirmation will be sent to the email address on file.

Workspace Members

If you're a member (not owner) of a shared workspace, deleting your account removes your membership but does not delete the workspace. Contact the workspace owner if you need shared content removed.

Contact

Blox Labs Inc.
Email: contact@playcut.ai